Get value out of your data more quickly by using artificial intelligence and machine learning to rapidly process and find the conversations you care about. Start analyzing your data in minutes, not days.
Our software starts with your data and identifies important topics from that - instead of searching for verbatims that fit a proscribed keyword list. Find the conversations that you didn't know you should be looking for.
Artificial intelligence and natural language processing make it possible to analyze unstructured data more quickly and accurately than ever before. Luminoso bases its software on the latest research in these fields - and pushes the boundaries itself.
Your customers are human; don't turn them into data points. Luminoso's software finds relationships and insight in your data while never losing sight of the person behind the comment.
You can't act on insights if you can't find them in your data. Use Luminoso Analytics to quickly surface key topics of conversation, drivers of (dis)satisfaction, and trends, and identify the conversations that matter both to you and to your customers.
Data is streaming onto companies' servers at ever faster rates. Make sense of all that information by using Luminoso Compass to automatically categorize and track key topics in your streaming data.