Experience in perspective

Luminoso is the new way to understand customer, employee, and marketplace feedback.

See Products View Studies

luminoso logo
Webinar: Beyond the Amazon Buzz: Workforce analytics reveals new truths

Is Amazon a reflection that the tech sector has a work-life balance problem? Or is a work-hard/play-hard culture an allure for top talent? Join us for a 30 minute webinar on Thursday, September 17th, at 2 PM EST to see the surprising insights objective analysis of company review data uncovers.

Register Now

wired logo
Amazonians who have to work too much like Amazon more

Luminoso, an enterprise feedback analytics company spun out of the MIT Media Lab, sifted nearly all of the almost 1,800 reviews posted by Amazonians on Glassdoor, the site where employees dish about what life is really like where they work. What they found: Amazon employees who complained about the work-life balance at the company actually tended to give Amazon a higher rating.

Read More

Connect to everything

Make more informed decisions by leveraging feedback from every channel.

See How

Improve experience with Luminoso

Whether it's survey responses, impassioned reviews, or social media conversations, Luminoso swiftly processes feedback, providing agile understanding of what people are actually saying.

luminoso for hr webinar
Luminoso webinar
Luminoso for HR

Read More
web hosting provider case study
Understanding drivers of
NPS and open-ended feedback

Read More
software provider case study
Improving web experience
with chat data

Read More